Teaching Communication Skills and Decision-Making to University Students

Nan Li; Kseniya V. Pyrkova; Tatyana V. Ryabova

doi:10.12973/eurasia.2017.00950a

Full Text (PDF)

Nan Li ¹ ^* , Kseniya V. Pyrkova ² ^* , Tatyana V. Ryabova ³

More Detail

¹ Henan Normal University, Xinxiang, 453007, China² Kazan (Volga region) Federal University, RUSSIA³ Kazan State Medicine University, RUSSIA^* Corresponding Author

Abstract

The aim of this article is the development and implementation of a model (structure) of effective doctor-patient interaction and its application when teaching future medical workers. The leading method of the given problem under study is the method of psychological-pedagogical experiment, which represents a task-oriented and organized process of communication skills improvement. At the beginning of the educational course and upon its completion, the students of the control and experimental groups were given psycho-diagnostic techniques to fill in, the results of which showed improvement of communication skills in the experimental group. The materials of this article may be helpful to the teachers of psycho-pedagogical disciplines and during the development and implementation of interactive educational modules used during accreditation of health care professionals as well.

Keywords

communication skills
medical education
physician-patient relations
university students
pedagogical experiment
decision-making

License

This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

Article Type: Research Article

EURASIA J Math Sci Tech Ed, 2017, Volume 13, Issue 8, 4715-4723

https://doi.org/10.12973/eurasia.2017.00950a

Publication date: 25 Jul 2017

Article Views: 2948

Article Downloads: 1662

Open Access References How to cite this article

References

Bikkinina, G. M., & Ishacov, E. R. (2007). Relationships of doctor - patient in the development shared decision-making about the treatment of somatic diseases. The successes of modern natural science, 1, 53-59.
Bishop, T. W., Gorniewicz, J. A, Floyd, M. A., Tudiver, F. A., Odom, A. B., & Zoppi, K. C. (2016). ‘Innovative patient-centered skills training addressing challenging issues in cancer communications: Using patient's stories that teach. International Journal of Psychiatry in Medicine, 51(4), 357-366. doi:10.1177/0091217416659272.
Boluchevskaya, V. V., Pavlukova, A. I., & Sergeeva, N. V. (2011). Doctor s communication: features of professional interaction. Medical Psychology in Russia: Electronic Science Magazin, 3(20). Retrieved March 30, 2016, from http://medpsy.ru.
Cämmerer, J. A., Martin, O. B., & Rockenbauch, K. A. (2016). Learning Doctor-Patient Communication – Evaluating the effectiveness of the communication training course at Leipzig University from the students point of view. GMS Zeitschrift fur MedizinischeAusbildu, 33(3), 43, 21. doi:10.3205/zma001042.
Chirikova, A. E., & Shishkin, S. V. (2014). Interaction between doctors and patients in Russia: vectors of change.Universe of Russia. Sociology. Ethnolog, 2(23), 154-181.
Drdla, S., & Loffler-Stastka, H. (2016). Influence of conversation technique seminars on the doctoral therapeutic attitude in doctor-patient communication. WeienerKlinischeWochenschrift, 128(15-16), 555-559. doi:10.1007/s00508-016-1023-8.
Frank, J. R., Snell, L., & Sherbino, J. (2015). Physician Competency Framework. Ottawa: Royal College of Physicians and Surgeons of Canada.
Freed, C. R., Bonnici, D. M., Craddock, L. N. & Franks, R. D. (2012). Necessity of decision-making by the students learning health sciences in view of professional and ethical norms: a call for critical thinking. Medical education and professional training, 3(9). Retrieved March 26, 2016, from http://www.medobr.ru.
Kremleva, O. V. (2013). Problems of noncompliance in somatic clinic, a negotiation tactics.Medical Psychology in Russia: Electronic Science Magazine, 4(21). Retrieved March 26, 2016, from http://www.medpsy.ru.
Gasparyn, L. A. (2011). The message of diagnosis in the structure of professional communicative competence of doctor. Psychology and pedagogy: technique and problem of practical applications, 2(19), 157 -162.
Grinberg, M. P., Archipova A. N., & Kyznecova T. A. (2015). Communication competency physician. Moscow: Litterra.
Hess, R., Hagemeier, N. E., Blackwelder, R., Rose, D., Ansari, N., & Branham, T. (2016). Teaching Communication Skills to Medical and Pharmacy Students through a Blended Learning Course. American Journal of pharmaceutical education, 80(4), 64. doi:10.5688/ajpe80464.
Huang, C. C., Huang, C. C., Yang, Y. Y., Lin, S. J., & Chen, J. W. (2015). The influence of gender on the communication skills assessment of medical students. European journal of internal medicine, 26(9), 670-674.
Kölfen, W. (2016). Professional physician communication in pediatric and adolescent medicine: Parent consultations are healing arts. Monatsschrift fur Kinderheilkund, 164(7), 574-582.
Kremleva, O. V. (2013). Problems of noncompliance in somatic clinic, a negotiation tactics. Medical Psychology in Russia: Electronic Science Magazine, 4(21). Retrieved March 27, 2016, from http://www.medpsy.ru.
Kupreichenco, A.B. (2008). Psychology of trust and distrust. Moscow: Publishing House Institute to psychologies to RAS.
Larencova, L. I., & Smirnova, N. B. (2014). Psychology of the doctor-patient relationships. Moscow: GEOTAR Media.
Lipp, M. J., Riolo, C. B., Riolo, M. C., Farkas, J. A., Liu, T. A., & Cisneros, G. J. (2016). Showing you care: An empathetic approach to doctor-patient communication. Seminars in Orthodontic, 22(2), 88-94.
Liu, C. F., Scott, K. M., Lim, R. L., Taylor, S., & Calvo, R. A. (2016). EQClinic: a platform for learning communication skills in clinical consultations. Medical Education online, 21, 31801. doi:10.3402/meo.v21.31801.
Luttenberger, K., Graessel, E., Simon, C., & Donath, C. (2014). From board to bedside-training the communication competences of university students with role plays. BMC Medical Education, 14, 135-139. doi:10.1186/1472-6920-14-135.
Löffler-Stastka, H. A., Seitz, T. B., Billeth, S. C., Pastner, B. A., Preusche, I. D., & Seidman, C. E. (2016). Significance of gender in the attitude towards doctor-patient communication in university students and physicians. Wiener KlinischeWochenschri, 128(17-18), 663-668. doi:10.1007/s00508-016-1054-1.
McKenzie, C. T. (2016). ‘Instructor and dental student perceptions of clinical communication skills via structured assessments. Journal of Dental Education, 80(5), 563-568.
Modi, J. N. A., Anshu A. C., Chhatwal, J. A., Gupta, P. A., & Singh, T. A. (2016). Teaching and assessing communication skills in medical undergraduate training. Indian Pediatrics, 53(6), 497-504. doi:10.1007/s13312-016-0879-z.
Mole, T. B., Begum, H., Cooper-Moss, N., Wheelhouse, R., MacKeith, P. Sanders, T., & Wass, V. (2016). Limits of patient - centeredness: valuing contextually specific communication patterns. BMC Medical Education, 50(3), 359-369. doi:10.1111/medu.12946.
Peddle, M. A., Bearman, M. B., & Nestel, D. C. (2016). ‘Virtual Patients and Nontechnical Skills in Undergraduate Health Professional Education: An Integrative Review. Clinical Simulation in Nursing, 12, 400-410. doi:10.1016/j.ecns.2016.04.004.
Pyrkova, K. V., & Ryabova, T. V. (2016).Imitation Methods in Teaching Decision – Making to Students of Medical Faculties. IEJME- Mathematics education, 11(4), 539-548.
Ryabova, T. V. (2015). Psychological peculiarities of doctors, which are the important in collaboration with patients. Practical medicine, 5(90), 51-55.
Schwarts, A., &Bergus, G. (2008). Medical Decision Making. Cambridge University Press.
Schwarts, A. (2011). Medical decision making and medical education: challenges and opportunities. Perspectives in Biology and Medicine, 1(54), 68-72.
Shendurnikar, N. A., & Thakkar, P.A. (2013).Communication skills to ensure patient satisfaction. Indian Journal of Pediatric, 80(11), 938-943. doi:10.1007/s12098-012-0958-7.
Singh, M. (2016). Communication as a Bridge to Build a Sound Doctor-Patient/Parent Relationship. Indian journal of pediatric, 83(1), 33-37. doi:10.1007/s12098-015-1853-9.
Sofo, F., Colapinto, C., Sofo, M., & Ammirato, C. (2013). Adaptive Decision Making and Intellectual Styles. Springer.
Sox, H. C., Blatt, M. A., Higgins, M. C., & Marton, K. T. (2013). Medical Decision Making. - Second Edition, London: by John Wiley & Sons.
Telegina, N. V., Galimova, E. G., & Masalimova, A. R. (2015). The Structure and Content of the Model of Pedagogical Conditions Binary Approach to Optimization of Control and Diagnostic Functions in Teaching "General pedagogy" to Students. Asian Social Science, 11(1), 364 -368. doi:10.5539/ass.v11n1p364.
Turner, J. S., Pettit, K. E., Buente, B. B., Humbert, A. J., Perkins, A. J., & Kline, J. A. (2016). University student use of communication elements and association with patient satisfaction: a prospective observational pilot study. BMC Medical Education, 16, 150. doi:10.1186/s12909-016-0671-8.
Verma, A. A., Griffin, A. B., Dacre, J. B., & Elder, A. D. (2016).Exploring cultural and linguistic influences on clinical communication skills: A qualitative study of International Medical Graduates. BMC Medical Education, 16(1), 162-166. doi:10.1186/s12909-016-0680-7.
Yakovleva, N. V. (2004). Psychological competence and its formation in the learning process at the higher educational institution. Yaroslavl: University of Yaroslavl.

How to cite this article

APA

Li, N., Pyrkova, K. V., & Ryabova, T. V. (2017). Teaching Communication Skills and Decision-Making to University Students. Eurasia Journal of Mathematics, Science and Technology Education, 13(8), 4715-4723. https://doi.org/10.12973/eurasia.2017.00950a

Vancouver

Li N, Pyrkova KV, Ryabova TV. Teaching Communication Skills and Decision-Making to University Students. EURASIA J Math Sci Tech Ed. 2017;13(8):4715-23. https://doi.org/10.12973/eurasia.2017.00950a

AMA

Li N, Pyrkova KV, Ryabova TV. Teaching Communication Skills and Decision-Making to University Students. EURASIA J Math Sci Tech Ed. 2017;13(8), 4715-4723. https://doi.org/10.12973/eurasia.2017.00950a

Chicago

Li, Nan, Kseniya V. Pyrkova, and Tatyana V. Ryabova. "Teaching Communication Skills and Decision-Making to University Students". Eurasia Journal of Mathematics, Science and Technology Education 2017 13 no. 8 (2017): 4715-4723. https://doi.org/10.12973/eurasia.2017.00950a

Harvard

Li, N., Pyrkova, K. V., and Ryabova, T. V. (2017). Teaching Communication Skills and Decision-Making to University Students. Eurasia Journal of Mathematics, Science and Technology Education, 13(8), pp. 4715-4723. https://doi.org/10.12973/eurasia.2017.00950a

MLA

Li, Nan et al. "Teaching Communication Skills and Decision-Making to University Students". Eurasia Journal of Mathematics, Science and Technology Education, vol. 13, no. 8, 2017, pp. 4715-4723. https://doi.org/10.12973/eurasia.2017.00950a